Hickory's Doggy Delights Limited t/a Hickory's Our Commitment to Privacy
Hickory's Doggy Delights Limited (a company incorporated under the Companies Acts (Registered Company Number 14332003) and having its registered office at Second Floor, West Wing, 10 Harborne Road, Birmingham, England, B15 3AA. are committed to ensuring that your privacy is protected when personal information about you is provided to us. Hickory's Doggy Delights Limited shall be referred to as "we" or "us" throughout this Privacy Policy.
Please read this Privacy Policy carefully. It explains:
the types of personal information which we hold;
the purposes for which we hold personal information;
how we use the personal information which we hold;
for how long we hold personal information; and
what procedures we have in place to protect your privacy.
What Personal Information Do We Hold?
We hold the following personal information:
information which individuals and entities provide to us when using this website (i.e their names, postal addresses, telephone numbers and email addresses.
information obtained by us from third parties;
For What Purposes Do We Hold Personal Information?
We hold information which you provide to us for our own administrative, sales, marketing and product development purposes. Depending on the information which you have provided to us, we may contact you by letter, e-mail, fax, telephone or SMS. If you would rather not be contacted by us, please let us know at the address noted below.
Customers are given the option to 'opt out' of receiving any further marketing communications from hickorysdoggydelights.co.uk on the checkout page of the order process by unticking the box at the bottom of the aforementioned page. Alternatively, you can email us sales@hickorys.co.uk or write to us to let us know you would like to opt out of receiving any further emails from hickorysdoggydelights.co.uk. Existing customers can also log in to My Account to change their opt in or opt out status. Otherwise you consent to our use of such information as set out in this Privacy Policy.
Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold except that:
we may disclose information which is held by us where required to do so by law or in connection with legal proceedings;
we may disclose aggregate statistics to third parties which are made up from statistics in respect of individual people but these statistics will not include personally identifying information;
we transmit credit/debit card information to the appropriate credit card company when we process payment for sales; and
we may disclose personal information to our legal, accounting, marketing or other professional advisers, our website hosts and our courier, postal or transport providers (names and addresses only in the latter case).
where necessary we will pass on contact details to our delivery partners and / or delivery agents in order to complete your order.
Should we wish to use your personal information for a purpose not permitted under this Privacy Policy, we will contact you to seek your consent.
For How Long Do We Hold Personal Information?
We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above.
What Procedures Do We Use to Protect Your Privacy?
We undertake to process the personal information which we collect in accordance with the applicable laws on data protection.
We have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access. This means that we may ask for proof of identity before disclosing personal information to you.
We hold computerised and electronic personal information on computers and servers both at our business address (see below) and in the cloud. We may also occasionally hold personal data on removable media i.e. CD-ROM or a USB memory stick where personal data is held on removable media the data will be encrypted. We also hold tangible (or 'hard copy') personal information at the address noted below. From time to time, certain CD-Roms or tangible (or 'hard copy') personal information may be transported by us for business purposes to or from the address noted below.
This website contains links to other websites. Equally, other websites may provide links to this website. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies, if any, of each and every website which you use.
We have taken every precaution that we can to protect the website and any data you enter, but it should be noted that the Internet is not a secure medium. When submitting personal information to us using the Internet, your details may not be secure from access by third parties. The submission of personal information to us using the Internet is therefore made at your own risk.
You are entitled by law to receive a copy of any personal information or data which we hold about you a payment of £10 (or such other sum as may be prescribed by law from time to time) maybe required.
We will also, on written request from you, amend any personal information which we hold about you. Where we amend the personal information, we will generally retain a copy of the previous version for our records. However, as noted above, we will not hold on to any personal information for any longer than is necessary for the purposes noted above.
You can contact us at the following address:
Hickory's Doggy Delights
33 Riverside
Power Station Road
Rugeley
WS15 2YR
Please note that, if you are under 16 years old, you must provide us with the name and address of your parent or guardian. We will let him or her know that you are providing us with personal information and seek any necessary consents from him or her.
Further Important Points
By entering this website, you are accepting the terms of this Privacy Policy.
If we change our privacy policy while this website remains active, we will post the new Privacy Policy on this website. This Privacy Policy was last updated on 05/01/22.
We welcome your views about our website and our Privacy Policy. If you would like to contact us with your views, please write to us at the address noted above.